We are aware that transparency and accuracy are vital when it comes to providing estimates. This is especially true for what we might call "estimate-sensitive" services, such as plumbing, where the final bill can vary significantly from the original quote if you're not careful and clear from the start. But what do those words—"transparency" and "accuracy"—in the context of plumbing service estimates even mean? And how can the novice customer know when they are (or aren't) being given a plumbing service estimate that is both accurate and transparent?
To answer those questions, let’s first discuss how we go about plumbing service estimates and what those two words actually signify in this context.
Our estimating process is built upon communication. From the very start, we establish an open dialogue with you, the client, as a way of ensuring that your concerns and preferences make it into the estimating equation. We interact with you in a way that helps us more precisely serve your specific needs, which ups the odds that the finished estimate will align with your expectations, both in terms of your vision and your budget.
Now, we could just stop there. But that's not our philosophy around here. More often than not, a client who is well informed about and understands the particulars of an estimate is a client who is satisfied with that estimate.
Our client-centered approach is made ever more formidable by the advanced technology we use to ensure our plumbing estimates in Azusa are as detailed and efficient as possible. We employ not only the industry-leading software but also some very fast and insightful analytics tools to offer you a level of computational precision—that is, an estimate of your plumbing job—so accurate it really sets us apart. But it is the technological integration, or stitching all this software and hardware together, that allows us to achieve a next-level plumbing estimate for you. And with all that in mind, we are still using this technology in a very client-centric way. If your job changes, we can quickly recalculate and inform you of any upsides or downsides because of those changes.