Prompt and effective solutions that fit the unique needs of each plumbing emergency are our top priorities at the Charter Oak Emergency Plumbing Service. We understand that an emergency can disrupt your daily life, whether it comes in the form of a burst pipe, a broken water heater, or constantly overflowing toilets—so we’re always ready to respond, day or night. You’ll find that our licensed emergency plumbers not only work quickly but also do the kind of work that allows you to laugh later and say, "I cannot believe that happened." They will surely have you saying, "I cannot believe that's happening! I'm just glad it's your problem and not mine." By the way, our team has these plumbing jokes on standby to keep you laughing while our work restores normalcy and comfort to your life.
Charter Oak stands for something really simple that ought to be commonplace but isn't: great emergency plumbing service. They combine technical expertise and good old-fashioned customer service, rendered by compassionate pros who take emergency plumbing problems seriously and treat customers and their homes with respect.
Plumbing emergencies seldom happen at convenient times. If you've ever been hit with one, you know the feeling of dread that wells up within. The kind of service Charter Oak supplies is just what a customer in that situation needs—service that isn't 24/7 just in theory but is 24/7 in fact; service that, when you ask a question of a customer service rep, guarantees you an answer; service that promises not to skimp on the time or tools needed to get the job done right.
How we handle plumbing emergencies emphasizes two aspects—first, that we respond to real emergencies, and second, that we would rather help our community of homeowners and businesses not have plumbing emergencies in the first place. So prevention, education, and preparedness are part of our plumbing work, just as being there when you have a plumbing emergency is part of our work. Since we're in Charter Oak, this is mostly for our plumbing clients here in Charter Oak, but some of you might work beyond the confines of Charter Oak. We have that covered in the next section too—mostly!