Pride fills our plumbing company in Charter Oak, and for good reason: We are head and shoulders above our competition, which is why we rarely have to look over our shoulders. Our licensed plumbers are not just good; they’re the best. And not only are our plumbers good, but they also show a passion for the plumbing trade. There was a time when our plumbers nifty with a wrench left the office and went home for the evening. But today, they stay even better ahead of the competition by going to "Plumbing for Dummies" on the Internet and scouring it for knowledge and tips. You can bet that the next time our plumbers are on a job and having to solve a problem with an update to recent building codes, they'll handle it with the precision that's made us a plumbing company to reckon with.
At Charter Oak, we place communication and transparency at the center of our operations. We understand that when it comes to plumbing, a lack of information or a poor line of communication can cause undue stress. That's why we hire only the best, licensed professionals, and encourage them to do two things well: complete the task at hand and keep our clients informed and in the loop at every stage. This includes detailed explanations of the issue, the steps involved in "fixing it right," and maintaining clarity on cost estimates and timelines. We believe this fosters trust, and so do many long-term clients. It's what sets us apart, and we hope you never need our services, but if you do, we hope you choose us.
In Charter Oak, our plumbing work also takes sustainability and environmental responsibility into account. We understand that not everyone can afford it, but we feel strongly about using energy-efficient solutions and environmentally friendly materials wherever possible, and we make the effort to do so. It's something that our licensed plumbers really take to heart and are proud to do—finding "conservation opportunities," we call them, and working with our clients to reduce the environmental footprint of their plumbing systems. That certainly does not entail any drop in performance; in fact, just the opposite. And when we say "our clients," we also mean the community at large. Services like ours have the opportunity and responsibility to help everyone we work with understand the best practices for both water conservation and energy efficiency.